• How we collect data 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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We also collect such Non-personal and Personal Information for the following purposes:

• To provide and operate the Services;

• To provide our users with ongoing customer assistance and technical support;

• To be able to contact our visitors and users with general or personalised service-related notices and promotional messages;

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

• To comply with any applicable laws and regulations.

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In line with the General Data Protection Regulation (2018) our Privacy Policy is governed by the following five principles. 

1. Always work to keep data safe. 

2. Make it clear when and why we are collecting data. 

3. Keep data up to date and only hold it for as long as necessary. 

4. Only hold data for the purpose it was collected. 

5. Treat data with the same respect you treat your own personal data. ​

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• How we keep your data secure 

As appropriate we use comprehensive modern technology and processes to ensure the security of all data held, including but not limited to: firewalls; encryption, anonymization, password management and regular software updates. We perform a regular review to make sure our security measures match the level of sensitivity of the data held. We only retain data for the length of time it is required as detailed in the section above. 

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We make sure to only keep data for as long as it is required to service your account, retain your transactional history and remember your preferences. We also hold certain types of data in accordance with legal requirements for tax and accounting rules. 

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It's important to us that your details are as up to date as possible. 

You can edit your personal details here or contact our us by email 

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• Marketing Communications 

If you are a customer and/or subscriber we might contact you by email, mail or telephone unless you ask us not to.  You can choose at any time not to be contacted and we will update your preferences.  Please email us at romileycoins@outlook.com or use the message form on our Home Page if you would like to amend how you hear from us. 

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If you inform us that you no longer wish to receive marketing emails and/or telephone calls you will stop receiving them within 24 hours. We will still hold your email address (unless you ask us to remove it) to contact you about customer service related issues - despatch updates for example.  

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If you have indicated that you are happy for us to do so, we occasionally share data with carefully selected 3rd parties so they can contact you. You can opt out by email.

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We advertise using many internet based platforms, including Facebook, Twitter, Google Ads and others. We make sure we always act in accordance with the terms and conditions of these platforms to show you products and news you may be interested in. All of these platforms offer you ways to manage your privacy and advertising preferences from within their own settings. 

 

• Cookies 

Cookies are text files that are automatically placed onto your device by many websites. They are used to improve the performance of a website, for remembering preferences, for making your experience on a site smoother and to provide website owners with information on how the site is being used. 

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We use cookies to enhance your experience of our website and blog, to identify and monitor how the website is being used and to track how our advertisements perform. 

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To enjoy the full experience of our website, and to make a purchase, you will need to allow cookies. 

However, to get a better understanding of how to get control of cookies on your system we suggest you go to www.aboutcookies.org - they have lots of up-to-date information about how to manage cookies in the latest internet browsers. 

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• Contacting us 

We welcome your comments and messages. For general enquiries or account based questions please contact us here.  For questions or comments about our privacy policy please email romileycoins@outlook.com.

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. 

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Effective November 2023

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To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.